Privacy Policy

EcoSync Media Ltd respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect and process various types of personal data including:

• Identity data (e.g. name, business name, job title)
• Contact data (e.g. email address, phone number)
• Technical data (e.g. IP address, browser type, operating system)
• Usage data (e.g. how you interact with our website, services, or content)
• Marketing preferences and communication history

2. How We Use Your Information

We use your personal information to:

• Provide and manage our services
• Communicate with you about projects, updates, or support
• Deliver relevant content and digital marketing
• Understand how our services are used and improve them
• Comply with legal and regulatory requirements

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent – where you have given clear permission for us to process your data
• Contract – where processing is necessary to fulfil a contract with you
• Legal obligation – to comply with the law
• Legitimate interests – to operate and improve our business

4. Data Sharing & Security

We only share your personal data with third parties where necessary, such as:

• Service providers (e.g. hosting, analytics, marketing tools)
• Legal and regulatory authorities if required

We ensure that all third parties respect the security of your data and comply with data protection laws. All data is stored securely using encrypted technologies and access controls.

5. International Transfers

Where we transfer your data outside the UK, we ensure appropriate safeguards are in place such as standard contractual clauses or data adequacy decisions.

6. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure ("right to be forgotten")
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time

You can exercise your rights by contacting us at nadine@ecosyncmedia.live.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and gather insights about site traffic and interactions. You can manage your cookie settings in your browser at any time.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. When no longer needed, data is securely deleted or anonymised.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children without verified parental consent.

10. Links to Other Sites

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of other websites. Please review their privacy policies before submitting data.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date of revision. We recommend checking back regularly to stay informed.

12. Contact Us

If you have any questions or concerns regarding this privacy policy or our data practices, please contact us at:

EcoSync Media Ltd
Email: nadine@ecosyncmedia.live
Registered Office: 5 Leyfield, Takeley, Bishop's Stortford, Cm22 6rs
Company Registration Number: 16020267 (UK)